Refund & Return Policy

All sales are final.

Our house plans are digital products. Your plan files are available to download right after your payment is complete, so we do not offer refunds, returns or exchanges once an order is placed.

Questions before you buy

Please contact us before you order if you have any questions about a plan, and we will help you choose the right one. Call (469) 999-0800 or email request@familyhomefloorplans.com.